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Creating a Purpose-Driven Organization

Creating a Purpose-Driven Organization

When Gerry Anderson first became the president of DTE Energy, he did not believe in the power of higher organizational purpose. We’re not talking about having a clear mission that focuses largely on how a business will generate economic value. DTE had one that set out...

DMAIC: A Great Consulting Tool

DMAIC: A Great Consulting Tool

DMAIC. Ask any consultant, and I mean ANY consultant (strategy, process, IT) and they will know what DMAIC stands for. It is an abbreviation for Define, Measure, Analyze, Improve, and Control. It is a tool often used in process improvement projects. I am not a fan of...